To reserve a time slot with an instructor, training fees must be paid in advance for the sessions scheduled.
If it is necessary for a client to cancel a session, the instructor or facility must be notified 24 hours prior to the session. Failure to do so will result in the client being charged for that session.
I understand that there are certain situations that are inevitable. It is at the final discretion of MVP Elite Fitness whether to charge or dismiss a session. A session can be rescheduled for a more convenient time provided a time slot available.
Call or email directly to discuss rescheduling or to give a notice of absence.
MVP Elite Fitness accepts Venmo, Cash App, check, major credit cards & debit cards and cash as payment for sessions; all payments are non-refundable.
Instructors will wait 15 minutes past the appointed session time for clients to arrive. After the 15 minutes have expired, the instructor may consider it a forfeit of the session. We understand that problems arise and it is at the final discretion of your trainer whether to charge or dismiss a session.